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FAQ

  • Is your packaging eco friendly?
    We have tried to make Scaredy Bones Eco footprint as little as possible. All products except cushion covers with inserts will be sent in recyclable packaging. If you would like to buy a cushion cover with eco friendly packaging then do not include the insert upon checkout. We are eager to help the environment & be more sustainable, so we are always looking for ways to reduce waste. If you have any suggestions we would love to hear from you! 🌱🌎
  • Do you ship worldwide?
    We ship to pretty much all over! 📮 Worldwide shipping starts from £12.95. Shipping costs are calculated by the weight & size of the product and the distance of travel. If you notice your country is not listed on our shipping please get in touch and we will be happy to help!
  • How much is shipping within the UK?
    We are delighted to currently offer free shipping to UK addresses! However parcels will be sent 2nd class with Royal Mail.
  • Where do I send my photo for a custom couples portrait?
    When you have completed payment for your portrait simply email Gina the photo you would like her to reference. Please ensure the photo is clear and includes the top half of both of you including your arms if possible- this allows us to illustrate you more accurately.
  • Do you sell wholesale to retailers?
    Yes we do! We have partnered up with Faire to sell wholesale, within the UK, Germany, The USA, France, Italy, The Netherlands & Spain. Currently stocking our Vegan candle range. Use our link below for free shipping for the year & £300 off your order. We are Looking forward to doing business with you. scaredybones.faire.com
  • How long is the waiting time for a custom portrait?
    The waiting time for a custom couples portrait is two weeks, this does not include the time it will take to be posted also. Please allow this time for Gina to create your unique piece of art.
  • Does the illustrator Gina Shord accept custom illustration commissions?
    Yes Gina is open to hearing your ideas and bringing your vision to life. Please allow plenty of time as during busy periods there may be a waiting list. We can't wait to hear from you! 🌞
  • How do I leave a review? ⭐️⭐️⭐️⭐️⭐️
    We really appreciate your feedback & encourage you leave a review. Once you have placed an order with us you will receive an email with a link for you to leave a review (check it hasn't ended up in your junk folder). OR Go onto our reviews page and below the reviews is a link for you to leave your own review!
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