FAQ

Frequently asked questions

How long is the waiting time for a custom portrait?


The waiting time for a custom couples portrait is two weeks, this does not include the time it will take to be posted also. Please allow this time for Gina to create your unique piece of art.




Where do I send my photo for a custom couples portrait?


When you have completed payment for your portrait simply email Gina the photo you would like her to reference. Please ensure the photo is clear and includes the top half of both of you including your arms if possible- this allows us to illustrate you more accurately.




Do you ship worldwide?


We ship to pretty much all over, worldwide shipping starts from 4.00. All shipping depends on the weight of the product and distance.




Is your packaging eco friendly?


I have tried to make Scaredy Bones Eco footprint as little as possible. All products except cushion covers with inserts will be sent in recyclable (pink) packaging. If you would like to buy a cushion cover with eco packaging then do not include the insert upon checkout. I am eager to help the environment what ever way I can and always looking for ways to reduce waste. If you have any suggestions I would love to hear from you.